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Services

Competency.aero is an aviation competency management service providing a consistent, comprehensive, safe and structured process by which aviation professionals in the Air Traffic Management (ATM) and Aerodromes Personnel, document their competencies.

 

Aligns with ICAO Procedures for Air Navigation Services – Training (PANS-TRG) Doc 9868

  • Part I – General Procedures

  • Part II – Training and Assessment for Aircraft Operational Personnel

  • Part III – Training and Assessment for Aircraft Maintenance Personnel

  • Part IV – Training and Assessment for Air Traffic Management (ATM) Personnel

  • Part V – Training and Assessment for Aerodrome Personnel

  • Part VI – Training and Assessment for Other Aviation Personnel


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Current competency disciplines against ICAO Doc 9868 (PANS-TRG) and other documents.

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) is designed to align with ICAO's rigorous standards outlined in Doc 9868 Part III and Doc 10098, Manual on Competency-based training and assessment for aircraft maintenance personnel. This service ensures aircraft maintenance personnel develop and maintain the necessary skills, knowledge, and attitudes to perform their roles effectively and safely. Leveraging a competency-based training and assessment framework, we focus on measurable outcomes to meet regulatory requirements and operational excellence. With tailored programs and ongoing evaluations, ACMS helps organizations achieve compliance while enhancing workforce performance in critical maintenance operations.

     

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) is built on the standards of ICAO Doc 9868 Part IV and Doc 10056, Manual on Air Traffic Controller Competency-based Training and Assessment focusing on Air Traffic Controller (ATCO) competency-based training and assessment. This service ensures ATCO personnel develop and sustain the critical skills, knowledge, and behaviours required to manage air traffic safely and efficiently. Using a structured, outcome-driven framework, we support organizations in meeting regulatory compliance while enhancing operational performance. Tailored to the demands of the aviation sector, ACMS helps create a skilled, confident workforce capable of handling the complexities of modern air traffic control.

     

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) is aligned with the standards of ICAO Doc 9868 Part IV and Doc 10057, Manual on Air Traffic Safety Electronics Personnel Competency-based Training and Assessment focusing on Air Traffic Safety Electronics Personnel (ATSEP) competency-based training and assessment. This service ensures ATSEP personnel acquire and maintain the technical skills and knowledge necessary to support and maintain critical air traffic systems safely and effectively. By utilizing a structured, outcome-focused framework, ACMS helps organizations achieve compliance with ICAO standards while enhancing operational reliability. Tailored training and evaluations ensure a competent workforce equipped to handle the technological complexities of modern air traffic management systems.

     

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) supports Aerodrome Management Personnel (AMP), including Accountable Executives, based on the draft ICAO Doc 9868 Part V and guidance from Annex 14, Doc 9981 (PANS-Aerodromes), and Doc 9137 Airport Services Manuals (Parts 1-9). This service ensures aerodrome personnel develop the expertise needed to manage operations, design, and compliance with international standards effectively and safely. Incorporating best practices from the Airport Council International (ACI) Handbooks, ACMS focuses on competency-based training and assessments tailored to aerodrome management's complex demands. By addressing regulatory requirements and operational excellence, we empower organizations to achieve world-class standards in aerodrome performance and safety.

     

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) is tailored for Aerodrome Operations Personnel (AOP) based on the draft ICAO Doc 9868 Part V, Annex 14, Doc 9981 (PANS-Aerodromes), and Doc 9137 Airport Services Manuals (Parts 1-9). This service ensures AOP professionals acquire the competencies needed to manage aerodrome operations efficiently and safely while meeting global regulatory standards. Incorporating guidance from the Airport Council International (ACI) Handbooks, ACMS focuses on delivering practical, outcome-driven training and assessment solutions. By addressing operational complexity and compliance, we help organizations achieve excellence in aerodrome performance and safety management.

     

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) is designed for Aerodrome Technical Personnel (ATP) specializing in pavements and visual aids, based on the draft ICAO Doc 9868 Part V, Annex 14, Doc 9981 (PANS-Aerodromes), and Doc 9137 Airport Services Manuals (Parts 1-9). This service equips technical personnel with the skills and knowledge required to manage, maintain, and enhance aerodrome infrastructure while adhering to global safety and operational standards. Leveraging insights from the Airport Council International (ACI) Handbooks, ACMS ensures competency-based training and assessment tailored to the technical demands of pavement and visual aid systems. By bridging technical expertise and regulatory compliance, we help organizations optimize aerodrome safety, performance, and reliability.

     

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) supports Aerodrome Design Personnel (ADP), aligning with the draft ICAO Doc 9868 Part V, Annex 14, Doc 9981 (PANS-Aerodromes), and Doc 9137 Airport Services Manuals (Parts 1-9). This service focuses on building the expertise required for planning, designing, and maintaining aerodrome infrastructure in compliance with global standards. Drawing on guidance from the Airport Council International (ACI) Handbooks, ACMS provides tailored, competency-based training and assessment to enhance technical and regulatory proficiency. By addressing the complexities of aerodrome design, we help organizations achieve innovation, safety, and efficiency in their aviation infrastructure projects.

     

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) is tailored for Aerodrome Installation and Commissioning Personnel (AICP), following the draft ICAO Doc 9868 Part V, Annex 14, Doc 9981 (PANS-Aerodromes), and Doc 9137 Airport Services Manuals (Parts 1-9). This service ensures AICP professionals are equipped with the skills and knowledge needed to effectively install, test, and commission critical aerodrome systems in compliance with global standards. Guided by insights from the Airport Council International (ACI) Handbooks, ACMS emphasizes competency-based training and assessment for technical excellence. By addressing the challenges of complex installations, we help organizations maintain safety, reliability, and operational efficiency in aerodrome infrastructure.

     

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) supports Aerodrome Competency Personnel (ACP), guided by the draft ICAO Doc 9868 Part V, Annex 14, Doc 9981 (PANS-Aerodromes), and Doc 9137 Airport Services Manuals (Parts 1-9). This service ensures ACP professionals develop the competencies needed to oversee and manage aerodrome operations, design, and compliance in alignment with global aviation standards. With insights from the Airport Council International (ACI) Handbooks, ACMS emphasizes competency-based training and assessment to address the evolving demands of aerodrome safety and performance. By equipping personnel with the necessary skills and knowledge, we help organizations achieve regulatory compliance and operational excellence.

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) is tailored for Aerodrome Flight Information Service Officer (AFISO) Personnel, based on the draft ICAO Doc 9868 Parts IV & V, Annex 14, Doc 9981 (PANS-Aerodromes), and Doc 9137 Airport Services Manuals (Parts 1-9). This service ensures AFISO professionals acquire the skills and knowledge necessary to provide accurate and timely flight information to support safe and efficient aerodrome operations. Through competency-based training and assessment, ACMS addresses the unique demands of AFISO roles, from situational awareness to regulatory compliance. By equipping personnel with practical expertise, we help organizations maintain safety, reliability, and adherence to global aviation standards.

     

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  • At Competency.aero, our Aviation Competency Management Service (ACMS) is designed for Aircraft Rescue and Fire Fighting (ARFF) Personnel, in alignment with ICAO Doc 9137 ASM Part 1, Annex 14, Doc 9981 (PANS-Aerodromes), and other relevant Airport Services Manuals. This service ensures ARFF professionals develop the critical skills and knowledge required to handle emergency response and fire safety operations effectively and in compliance with global standards. Through tailored competency-based training and assessments, ACMS focuses on enhancing preparedness, operational efficiency, and regulatory adherence. By equipping ARFF personnel with practical expertise, we support aerodromes in maintaining world-class safety and emergency response capabilities.

     

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*  Note:
These disciplines have not been included in ICAO Aerodrome Operations Personnel Competency Small Working Group (APOC SWG) Draft Guidance on Aerodrome Operations Personnel Competency Requirement Framework. They have been developed on the same philosophy and format, including job roles and task effectiveness.

 Aerodrome Operational Personnel

  1. Accountable Executive

  2. Head of Aerodrome Operation/Maintenance (Technical Services)

  3. Managers/Supervisors and

  4. Officers/Technicians

Service Levels designed to meet diverse needs:

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  • Bronze: Essential support for fundamental requirements, offering reliable and cost-effective solutions.

  • Silver: Enhanced service with added features and greater customization to meet operational demands.

  • Gold: Comprehensive support with advanced capabilities and priority access to resources.

  • Platinum: Premium, all-inclusive service offering tailored solutions, dedicated support, and exclusive benefits for the highest level of performance and care.

Service Levels
Bronze
Silver
Gold
Platinum
Identify competency gaps
Annual review
Setup system
Facilitate Verification of Competency (VoC) assessments
Facilitate cross-assessments
Proposed development activities
Develop competency profiles
Facilitate self-assessments
Group development plan and budgets
Bi-annual review
Prioritise development activities
Individual development plans
Individualised options to close gaps
Outsourced competency program management
Quarterly review
Conduct training and provide Verification of Competence
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